Get in Touch

Have questions about our platform? Need help with your studies? We're here to support your CFA journey.

How Can We Help?

Choose the best way to reach us based on your specific needs.

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General Support

Questions about our platform, features, or getting started

support@financeexamprep.com

Response time: Within 24 hours

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Technical Support

Issues with your account, login problems, or technical difficulties

tech@financeexamprep.com

Response time: Within 12 hours

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Content Questions

Questions about study materials, practice questions, or exam content

content@financeexamprep.com

Response time: Within 24 hours

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Partnership Inquiries

Interested in partnerships, collaborations, or business opportunities

partnerships@financeexamprep.com

Response time: Within 48 hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Quick answers to common questions.

How quickly can I get started?

You can start immediately after signing up. Our 14-day free trial gives you full access to all features.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee if you're not satisfied with our platform.

Can I switch between CFA levels?

Absolutely! Our Professional and Premium plans include access to all CFA levels (I, II, and III).

Is there mobile app support?

Yes, our platform is fully responsive and works great on mobile devices. A dedicated mobile app is coming soon.

Email Support

support@financeexamprep.com

Response within 24 hours

Live Chat

Available for premium users

Monday - Friday, 9 AM - 6 PM EST

Help Center

Comprehensive guides and tutorials

Visit Help Center →